RPM Records Ltd. Terms and Conditions
RPM Records Ltd. allows customers to return new items that are still sealed in cellophane and undamaged or as the item was upon the day of purchase as they wish within 14 days of purchase. Please note that we do not to offer refunds or exchanges for second-hand items. It is the customer’s responsibility to inspect the item and, if required, to listen to the items on the provided turntables set up specifically for that purpose.
If a customer wishes to put an item of stock aside for future purchase, they have two weeks (negotiable) in order to make a payment for the reserved item. After which point, the item will be returned to stock and will be made available for others to purchase.
RPM Records Ltd. is able to place orders for customers for specific items that are not currently in stock. Should it be something specific, we require a £5 non-refundable deposit per record (negotiable). Upon the order arriving into the store, if a deposit has been placed, the customer has four weeks to make a payment for the outstanding balance and to collect the record. Should four weeks pass without payment for the outstanding balance and collection of the record or items ordered, the customer will lose their deposit and the item will be added to stock for others to purchase.
Selling To RPM Records Ltd.
RPM Records Ltd. does have the means in order to purchase second-hand stock from customers. We would like to make you aware that we will not necessarily accept all items brought into the store; this will be at our discretion dependent on what the customer has to offer. The following items are taken into consideration when buying records from customers:
Should we feel that we would like to make you an offer, please bear in mind that we will not offer the current market value for the product, as at the end of the day, we still need to make a profit and make the transaction worthwhile. Furthermore, if you feel that you would like to find another means of selling your items, the staff at RPM Records Ltd. will be more than happy to advise you on the next course of action for you.
Gregg and Karrie @ RPM x